Privacy Policy

Data Protection

Industry-standard security measures protect your data

Transparency

Clear information about what data we collect and why

Secure Storage

Encrypted storage with limited access controls

Your Rights

Full control over your personal information

Information We Collect

Personal Information:

  • Name, email address, and phone number
  • Shipping and billing addresses
  • Payment information (securely processed via third-party gateways)
  • Account credentials and preferences

Usage Information:

  • Browsing and purchase history
  • Device information and IP address
  • Cookie and tracking data
  • Customer service interactions

How We Use Your Data

Service Delivery:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Handle returns and refunds

Personalization:

  • Customize your shopping experience
  • Recommend products based on your interests
  • Remember your preferences and settings

Marketing (with consent):

  • Send promotional emails and offers
  • Display targeted advertisements
  • Conduct surveys and market research

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: Trusted partners who help us operate our platform (payment processors, shipping companies)
  • Vendors: Order information shared with vendors to fulfill your purchases
  • Legal Requirements: Order information shared with vendors to fulfill your purchases
  • Business Transfers: In case of merger, acquisition, or sale of assets

Your Rights

You have the following rights regarding your personal data:

Access & Portability:

  • Request a copy of your data
  • Download your information

Marketing Control:

  • Opt-out of marketing emails
  • Manage cookie preferences

Control & Deletion:

  • Update or correct your information
  • Delete your account and data

Support:

  • Contact our privacy team
  • File a complaint

Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure payment processing through certified providers
  • Regular security audits and updates
  • Limited access controls and employee training
  • Data backups and disaster recovery procedures

Contact Us

For any privacy-related questions or to exercise your rights, contact us:

  • Email: privacy@shope2i.com
  • Last Updated: support@shope2i.com
Contact Us